Our Mission is:

• To help international and multi-national organizations to manage change and to practice value added strategic management as well as participatory leadership

• To help governments of developing countries to increase effectiveness of their leadership of the process of change and in governance

Leadership of the Process of Change Workshop

This workshop is for CEOs, Presidents, Director Generals and other senior managers of international and multinational organizations and for ministers and other very senior government officials.

Organizational Transformation

MoDA conducts activities to help organizations to develop a change program, ensure implementation of the strategic plan, strengthen their human resource competencies and continue learning.

Multicultural Coaching

This is an individual or group activity to help executives from different cultures and backgrounds to increase productivity and reduce the emotional cost of doing their work in a culturally mixed environment.

Online 360 Degree Inventories

In order to help individuals to align behavior with their statements of value or to improve their image, MoDA® offers online a number of 360° inventories and personality typology questionnaires.

Latest News

MoDA - Management of Development Assistance

  • Decrease font size
  • Default font size
  • Increase font size
  • default color
  • color1 color
  • color2 color
MoDA - Management of Development Assistance
Call Center PDF Print E-mail

Money mouthTo order book "Call Centers that build Customer Satisfaction" go to Contact us.

Our training program empowers business representatives to:

  • Exhibit an attitude of giving each customer the “best customer experience”
  • Problem solve balancing business and customer interests
  • Increase business credibility
  • Contribute to an “Inside-Out” Marketing and Image Management campaign.

Methodology.

  • Learning by doing,
  • Building on strengths,
  • Practicing key aspects of influencing skills in a sequential, cumulative learning approach,
  • Going from observable behaviors to required knowledge, attitudes, and skills.
Read more...